Meet Emily: Our New Chief Customer Officer

We’re kicking off the new year with some exciting news: our new Chief Customer Officer, Emily Burt, has joined the team!

In this newly created role, Emily will focus on growing the company’s best-in-class customer service operations and building out new capabilities beyond our core advertising offering to ensure our publishers are equipped with the best features and services to grow their small businesses for the long term.

Emily’s passion and expertise in helping content creators earn a living producing high-quality content will enable us to deliver new capabilities that serve our publishers and ensure we provide extraordinary service and experience to all of our publishers.

Prior to CafeMedia, Emily was at Google for 17 years in various roles, most recently leading YouTube’s Creator and Artist Development team for the Americas region.  

We’re hiring! If you or someone you know is interested in joining a team of smart, innovative thinkers, check out our Careers page.